State Farm® Insurance Agent Jane Freilich
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Valerie Sanchez
September 16, 2026
5
out of
5
rating by Valerie Sanchez
"Coleen is very professional and pleasant to speak with. Her pleasant demeanor and knowledge are very much appreciated."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Sunrise to know you had such a great experience with us. "
Denise Kunz
September 11, 2026
5
out of
5
rating by Denise Kunz
"Cathy took her time answering & explaining all questions. Thanks again!"
We responded:
"Thank you so much for your wonderful feedback of us here at Jane Freilich’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Jane Freilich’s Insurance Team "
Roger Whittaker
September 8, 2026
5
out of
5
rating by Roger Whittaker
"I was blown away by the high level of professionalism displayed by Agent Coleen Wauchope. All my questions were answered in a easy to understand manner. Very impressed."
We responded:
"Roger, thank you for the amazing review! Our Sunrise insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Jane Freilich, your State Farm Agent "
jeffrey pass
September 8, 2026
5
out of
5
rating by jeffrey pass
"I have been a client of Freilich State Farm for over 30 years & the entire staff there are extremely helpful. Most recently, I had the pleasure of working with Andre Venter & I cannot rave enough over his level of expertise, diligence, reliability & good sense of humor. Alison is also a gem to work with. 5 stars!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Eric King
September 2, 2026
5
out of
5
rating by Eric King
"Excellent customer service, Fiorella really helped me to save some money. Thank you Fiorella. Would recommend her to anyone who is looking for an exemplary customer experience!!"
We responded:
"Eric, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Sunrise insurance team is always here and happy to help . "
Michael Sabat
August 18, 2026
5
out of
5
rating by Michael Sabat
"Thanks to Fiorella for all the help in finding a more affordable car insurance. Thanks for all help."
We responded:
"Michael, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience . "
Daynoris ramos
August 17, 2026
5
out of
5
rating by Daynoris ramos
"Quiero agradecer y recomendar a mi agente Fiorela de seguro de auto por su excelente servicio. Ha sido muy amable, profesional y atento en todo momento. Siempre se toma el tiempo para explicarme las opciones y ayudarme a encontrar la mejor cobertura para mis necesidades.
Estoy muy satisfecha con su atención y definitivamente lo recomiendo a cualquier persona que esté buscando un agente de seguros confiable, honesto y profesional. ¡Muchas gracias por toda su ayuda!"
We responded:
"Hi Daynoris, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Sunrise. If you ever need help, we are just a phone call away! - Your State Farm Agent, Jane Freilich "
Rocio Contreras
August 5, 2026
5
out of
5
rating by Rocio Contreras
"Thankyou so Much Fiorella for helping and answering all my questions."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Sunrise . "
Jason Young
July 21, 2026
5
out of
5
rating by Jason Young
"Wonderful experience working with Fiorella. All concerns addressed, and I was able to get exactly what I need. I recommend their services wholeheartedly."
We responded:
"Jason, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Sunrise. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Jane Freilich and Team "
Ivan Spicker
July 16, 2026
5
out of
5
rating by Ivan Spicker
"Excellent service and quick response!!! Very professional and trustworthy team. Kathleen helps us with every step of the renewal process."
We responded:
"Thank you for the 5-star review, Ivan! We’re proud to serve the Sunrise community and truly appreciate your support. "
Yael Fearon
July 16, 2026
5
out of
5
rating by Yael Fearon
"I always have a good experience when I speak to Kathy. She is so calm and patient and always go above and beyond to assist you."
We responded:
"Yael, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Sunrise insurance team! - Your State Farm Agent, Jane Freilich "
Marta Munera
July 15, 2026
5
out of
5
rating by Marta Munera
"Fiorella me atendió super bien, me explicó todo muy bien y estar segura de todo el proceso."
We responded:
"Marta, thank you for the fantastic review! We’re always here to support you with your insurance needs in Sunrise . "
Robert Saglime
July 15, 2026
5
out of
5
rating by Robert Saglime
"Always friendly professional and helpful
A special thanks to Marilyn Kaghan who goes that extra for her customers to make you feel like family. Thanks"
We responded:
"Thank you for this great review! "
Paula Dianne Blake
July 2, 2026
5
out of
5
rating by Paula Dianne Blake
"Mathew was amazing. He communicated clearly and made bundling auto and
home insurance an easy process. Thanks Matt!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jane Freilich’s Team "
LINA MARIA PARRA ESCOBAR
June 29, 2026
5
out of
5
rating by LINA MARIA PARRA ESCOBAR
"Muy contenta con el servicio de Fiorella. Me acompaño todo el tiempo, de manera oportuna y con mucha disposicion. Ella hace que este tramite que es un poco desconocido, se haga muy facil."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jane Freilich’s Team. If you ever need anything down the road, do not hesitate to reach out —we would love to help!"
Dan :p
June 23, 2026
5
out of
5
rating by Dan :p
"What a great service.
I switched from GEICO to Statefarm as GEICO screwed me over 3 thousand dollars at their recommended body shop over the price difference of after-market VS OEM coverage for my Tesla. After that experience, I was scared of getting screwed over again.
My fears went away when I spoke with Matthew and was wildly surprised at how wonderful and straightforward the customer service is here at this agency. Matthew specifically went and put the effort to speak with legal and look over Statefarm's policy to ensure I was informed on my decision and coverage as a Tesla owner.
The overall structure of State Farm here in Florida is great, as they educate their customers on the decisions they make and work towards ensuring customer satisfaction. Their quote was cheaper than my current coverage at GEICO as well, which is always a plus. Loved my experience switching with them, will continue to keep my policy with these folks.
The customer service really makes the difference here for me.
Highly recommend as a Tesla Owner!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out."
Elizabeth Parrillo
June 23, 2026
5
out of
5
rating by Elizabeth Parrillo
"Matthew was very helpful, we appriaciate everything you do to keep on top of our policy.
thank you,
elizabeth"
We responded:
"Thank you so much for the 5-stars, Elizabeth! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help ! "
Carlos santa Santa
June 18, 2026
5
out of
5
rating by Carlos santa Santa
"Excelente servicio de parte de Fiorella."
We responded:
"Carlos, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jane Freilich’s Team is just a call or email away ! "
Marcelo Carpovich
June 17, 2026
5
out of
5
rating by Marcelo Carpovich
"Diana is amazing! She is on top of all my policies, I am extremely satisfied with her customer service."
We responded:
"Thank you so much for the 5-stars, Marcelo! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help!"
Warm IslandWelcome
June 15, 2026
1
out of
5
rating by Warm IslandWelcome
"I cannot recommend this organization due to poor leadership and systemic neglect.Getting assistance is an exhausting process with zero accountability.Management passes tasks around for months without delivering solutions.Expressing honest feedback results in being ignored or treated as a liability.The company culture actively silences constructive communications."
We responded:
"Good afternoon Warm Island Welcome. I am greatly concerned about your comments regarding your experience with my agency Team, although it sounds as though you may be referring to service from our home office, since you are referring to management and company culture. We cannot seem to find you in our system, and your comments are somewhat vague, so we are wondering if you meant to post this review for another business? If not, I would greatly appreciate the opportunity to speak with you in person about your concerns and my Team and I will do all we can to set things right for you. I hope to hear from you soon! "
Raquel Medina
June 13, 2026
5
out of
5
rating by Raquel Medina
"We have been working with this office for over 15 years. This is a
great insurance company with excellent service. very professional and efficient."
We responded:
"We are grateful for your 5-star review, Raquel! Thanks for taking a moment to share your positive rating of State Farm Agent Jane Freilich’s Team here in Sunrise. "
Madalena Aguiar
June 9, 2026
5
out of
5
rating by Madalena Aguiar
"I have been working with Jane Freilich for more than 20 years. They are very professional, reliable, always available to help and they are always able to keep a good price for me. So, I give my highest recommendations."
We responded:
"We are grateful for your 5-star review, Madalena! Thanks for taking a moment to share your positive rating of State Farm Agent Jane Freilich’s Team here in Sunrise. "
Manny Then
June 4, 2026
5
out of
5
rating by Manny Then
"Diana Camelo helped me with my homeowner's insurance policy. She was very responsive in answering all of my questions and making reasonable suggestions."
We responded:
"Thank you so much for the 5-stars, Manny! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jane Freilich’s Team anytime. "
Stan Goldberg
June 2, 2026
5
out of
5
rating by Stan Goldberg
"Spoke with Matt he was very noledgeable and explained everything I didn't understand he was great I've been with State Farm over 30 years and he deserves to be recognized thanks."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jane Freilich’s Team. "
WineAdvisor Extraordinaire
May 28, 2026
1
out of
5
rating by WineAdvisor Extraordinaire
"I want to note that since transferring from this agency, my financial portfolio has doubled in value, payment are early and promptly processed, thanks to the dedicated support of Alexis and Michael Harris. Moving forward, I would also suggest that the team ensure recurrent training is fully implemented for all staff, particularly Marilyn Kaghan, to maintain a high diversity in clientele and optimal client outcomes."
We responded:
"Hello WineAdvisor. We regret your negative experience! However, your review has us puzzled. You mention a financial portfolio, however my Team and I do not currently manage any financial portfolios. In addition, Alexis and Michael Harrie are lovely people, however they retired from State Farm last year in 2025. I would be most happy to hear in detail about anything that has you concerned about me or my Team's interactions with you. Please contact my office manager, Allison, and she will arrange for a phone appointment. We always appreciate constructive feedback and will do our best to make things right."